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Support - Communication

TruGreen uses a variety of mediums - both traditional and high tech - to communicate news, operational information and other valuable business insights. Telephones, computers, magazines, faxes, a face-to-face handshake...no matter how it's accomplished, there is no substitute for good communication. Here is just a little information about how TruGreen communicates with its franchise owners.

Technical Support

The two dedicated TruGreen operations managers provide support during normal business hours. Wherever you are, whatever problem has surfaced, our technical support group is there to help you sort out the difficulty, devise a solution, and please your customer. If you have a telephone, you have support.

SMSupport.co.uk

SMSupport.com is a password-protected intranet website providing the most current news and information from TruGreen. You'll be the first to know about the latest marketing materials. Up-to-date tips and product updates are prominently featured; creative solutions to head office and operational issues are also highlighted.

Regional Meetings

Regional meetings are held at various locations throughout the country during the year. These hands-on sessions provide a forum for the exchange of ideas and experiences with Head Office staff members and fellow franchisees. They can see first hand the latest products, procedures, marketing, and operations. These meetings provide a great opportunity for networking and solving common problems.